Add-on modules

Donor Communications

Thank-yous, acknowledgments, and reactivation — personal at scale.

What it does

Drafts the donor correspondence that always slips: prompt thank-you letters, year-end tax acknowledgments, lapsed-donor reactivation notes, and major-donor updates — each informed by that donor’s actual history with your organization.

How your organization uses it

48-hour thank-yous

Every gift gets a warm, specific acknowledgment drafted the day it arrives — the single strongest predictor of a second gift.

Year-end acknowledgments

Generate accurate tax letters for every donor, formatted correctly, ready for review and send.

Winning back lapsed donors

Draft reactivation notes that reference what each lapsed donor previously supported — not a generic “we miss you” blast.

Why it matters

Faster thank-yous measurably improve donor retention
Personal touch without the staff hours
Nothing slips through the cracks at year-end
Every letter reflects the donor’s real history

Works well with

CopywriterNewsletters, appeals, and posts — drafted in your voice, grounded in your programs.Funder Research DeskFoundation and donor research without the expensive subscriptions.Persona & Pitch RehearsalPractice the big ask before you’re in the room.

See Donor Communications on your own documents.

Every Groundcrew engagement starts with an AI audit — a fixed-price look at where tools like this genuinely help your organization, and where they don't.

Book an AI audit